Application support and SRE Specialist; Hyrbid

Application Support and SRE Specialist (Hybrid)

We're seeking someone to join our Regulatory team as an Application Support SME as well as an SRE to support and ensure stability of critical applications needed for External FED Reporting, Morgan Stanley balance sheet reporting, and Firm Capital Reporting.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Production Management & Reliability Engineering III position at Director level, responsible for overseeing the production environment, ensuring operational reliability of deployed software, and implementing strategies to optimize performance and minimize downtime.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to manage platform infrastructure and applications.
• Improve reliability, quality, and time‑to‑market of our suite of software solutions.
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well‑defined service level objectives.
• Work closely with User North America Time zone as they are primary users of the applications to ensure quick resolution of IT issues.

• At least 2‑4 years of relevant experience to meet the skill requirements for this role.
• Ability to effectively manage multiple functions or guide junior staff and initiatives.
• Knowledge of vendor tools such as Axiom is beneficial.
• Understanding of the investment banking and capital markets finance world.
• Experience with observability tools such as Grafana, Prometheus, and Splunk.
• Proficiency in databases, shell scripting, and Python.

We are committed to maintaining first‑class service and a high standard of excellence that have defined Morgan Stanley for over 89 years. Our values – putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – guide the decisions we make every day to do what's best for our clients, communities, and more than 80,000 employees in 1,200 offices across 42 countries.

At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

There’s also ample opportunity to move around the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.

All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office. Knowledge of French and English is required.

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