Senior Scrum Master

About the role

Our growing team is looking for a Senior Scrum Master!

Do you think that product development is like a team sport? Are you the guardian of the team's happiness, performance, and goals? Are you someone who is motivating, a driver of change, and has a great sense of humor? Do you have strong listening skills and are always ready to adjust the process to the people and the product it is intended for?

Perfect! You are the person we are looking for!

As a Scrum Master, you will play a crucial role in facilitating, shaping, and reshaping our agile management method so that our teams remain engaged and high-performing.

• Act as Scrum Master for two teams.
• Guide the team and the organization regarding the use of best Agile practices and shape processes so they are helpful to the team.
• Train and coach teams to improve their performance and efficiency.
• Remove obstacles or help the team do so by connecting them with the right resources.
• Create a trusting and open environment where issues can be raised without fear of blame, judgment, or penalty, and that advocates remediation and problem-solving.
• Facilitate internal and external communications, improve transparency and disseminate information.
• Support and educate the product owner, especially in managing the product backlog.
• Lead by example.
• Collaborate with other Scrum Masters.
• Be part of the community of practice for Scrum Masters.

• Recognized Scrum Master certification.
• At 5 years of experience as a dedicated Scrum Master and 8 years of experience in Agile product development.
• Good skills and knowledge in facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and increasing transparency.
• Experience with a variety of Agile approaches and concepts in a large-scale context.
• Knowledge of Atlassian suite tools, such as Jira and Confluence.
• Bilingualism (French and English) – Need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

• You are a friendly and motivated individual.
• You are driven by the passion for creating a great team culture.
• You have mastered the art of transforming conflict situations into opportunities for reflection and learning.
• You are organized and proactive, constantly planning surprises for the team.
• You are a good listener and always attentive to the team's pulse.

#LI-Hybrid

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success.
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
• An extensive flex pension and benefits package, with access to virtual healthcare.
• Flexible work arrangements.
• Possibility to purchase up to 5 extra days off per year.
• An annual wellness account that promotes an active and healthy lifestyle.
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
• Inclusive employee‑led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• Inspiring leaders and colleagues who will lift you up and help you grow.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer.

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members…