AI Innovation Manager

Overview

Known internally as an “AI Innovation Manager”, we are looking for a forward‑thinking & highly driven individual to build and implement impactful AI‑specific solutions across the business. You will evaluate & prioritise operational problems or inefficiencies, conceptualise effective solutions and deliver them from start to finish, ensuring long‑term usability and measurable value. You will also focus on enabling adoption of your work through practical, accessible training and ups‑skilling individuals and teams across the organisation.

• AI solution identification and strategic innovation: analyse problems or inefficiencies presented by stakeholders and determine the most effective and appropriate solution, balancing feasibility, impact and long‑term value.
• End‑to‑end AI project delivery: manage AI solutions from scoping through to implementation, engaging stakeholders, building scalable systems or tools, testing iteratively and measuring real‑world outcomes.
• Training and enablement for internal AI tools: produce clear documentation, onboarding resources and training sessions to ensure teams can confidently adopt and use the AI tools you develop.
• AI literacy across the business: develop and deliver training materials, sessions and guidance to support wider understanding and responsible use of AI throughout the organisation.

• Successful candidates will operate autonomously while thriving in a collaborative team environment, possessing a proven track record of deploying AI solutions that significantly impact business operations.
• Strong problem‑solving ability with a strategic mindset and critical thinking.
• Self‑starter who keeps up‑to‑date with the latest developments in AI.
• Proven ability to build and deploy AI‑powered solutions that deliver value, ideally including web applications.
• Solid understanding of AI technologies and tools, including Large Language Models, agentic systems, automation platforms (such as Zapier, Make, N8n), version control (Git Hub) and application programming interfaces.
• Excellent communication skills and ability to articulate technical ideas to non‑technical audiences.
• Ability to produce high‑quality documentation that translates complex technical information into clear, concise instructions.
• Comfortable working with feedback and data to evaluate impact and refine approaches.
• Collaborative across multiple teams, prioritising projects for maximum value.
• Experience creating AI and automation solutions that require the use of APIs.

• Proficiency in Python and / or other computer languages.
• Familiarity with open and closed‑source AI frameworks for RAG and deep research.
• Experience deploying solutions on AWS.

• A friendly, welcoming and supportive culture that makes work fun and people‑centric.
• Diversity, inclusion and belonging – employee network programmes including LGBTQ+, People of Colour, disabilities, Women in Tech, Working Parents.
• Westfield Health, 33 annual leave days per year (pro‑rata) inclusive of bank holidays, a “Me” day each year, a charity day each year, flexible working with opportunities to work from home, Twinkl subscriptions.
• Quarterly company awards programme and seasonal events.
• Referral scheme and a cycle‑to‑work scheme after probation.
• Long‑term service rewards – life insurance, enhanced pension contribution, enhanced maternity, adoption and paternity pay, long‑service award, long‑service annual leave.
• After probation: company sick pay after 3 months of service.