Junior Business Analyst - Software Implementation

Junior Implementation Consultant (Graduate / Entry-Level) – Software / Business Systems

Salary : £30,000 - £40,000

Type :
Full-time, permanent (hybrid / work from home available)

We’re working with a growing UK-based software business who are looking to hire a Junior Business Analyst. This is a great opportunity for someone early in their career to build experience in software implementation, business process analysis and customer delivery within a fast-paced, supportive environment.

You’ll work alongside experienced consultants, supporting customers through the rollout of a business software solution, helping capture requirements, assist with configuration, testing, documentation and end-user training.

As a Junior Consultant, you will support the analysis, documentation, and implementation of business processes and the rollout of a software solution across a customer base. You’ll collaborate with customers and senior team members to understand requirements, help configure the platform and contribute to smooth project delivery.

• Customer engagement:
  Support requirements gathering through meetings, workshops and discovery sessions.
• Software configuration & integration:
  Assist with solution configuration and document specifications aligned to customer needs (basic SQL skills useful).
• Implementation support:
  Help deliver implementation activities in line with established methodologies and best practice.
• Training & documentation:
  Create e-learning materials, user guides and supporting documentation; assist with training end users.
• Testing & QA:
  Execute testing to ensure the solution meets functional requirements and quality standards.

• Analytical mindset:
  Naturally inquisitive with strong problem-solving skills and attention to detail.
• Technical aptitude:
  Comfortable with MS Office; any exposure to software development concepts and / or SQL.
• Communication:
  Confident verbal and written communication with strong interpersonal skills.
• Customer focus:
  Proactive and keen to understand and support customer needs.
• Organisation:
  Able to multitask, manage time effectively and work well under pressure.

• Pension scheme
• Hybrid / remote working options
• Health & wellbeing support
• Company events
• Cycle to work scheme
• Profit share / bonus-related benefits
• Free parking / on-site parking
• Sick pay and referral incentives

• Bachelor’s degree preferred (or equivalent experience)
• Right to work in the UK required