Senior IT Project Manager

Hays are supporting a SaaS company based in Cardiff to recruit an experienced Senior IT Project Manager on a permanent basis to work externally with multiple customers implementing and maintaining the organisation's product. The role offers flexible remote working with some client travel around the UK. Salary up to c £75,000pa depending on experience and competitive benefits, including private pension & bonus.

Key responsibilities

• Build strong relationships with customers, understand requirements, and manage project processes.
• Plan and execute projects in line with budgets, timelines, methodologies, and quality standards.
• Define deliverables, tasks, and phased work plans; oversee development and delivery.
• Estimate and schedule projects from initiation to completion.
• Monitor progress, report status, and resolve risks and issues promptly.
• Manage governance, communication, and stakeholder expectations; act as the primary project contact.
• Lead, motivate, and coordinate cross-functional teams to ensure successful delivery.

Key Requirements

• Proven experience in a senior IT project management role.
• Strong understanding of the full software project lifecycle, from concept to go-live.
• Track record of managing multiple large-scale projects within medium to large enterprises.
• Skilled in team leadership and matrix management.
• Ability to motivate teams, resolve conflicts, and remove delivery blockers.
• Excellent stakeholder management, negotiation, and influencing skills.
• Proficient with project tools such as Jira, Tempo, Confluence, and Excel.
• Technical background (dev) is an advantage but not essential.

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