Revenue Operations Business Process Manager - Partner and Channel
Remote / Online - Candidates ideally in
Vancouver, BC, Canada
Listing for:
Asana
Remote/Work from Home
position
Listed on 2026-01-01
Job specializations:
-
IT/Tech
Business Systems/ Tech Analyst
-
Business
Business Systems/ Tech Analyst
Job Description & How to Apply Below
||Revenue Operations Business Process Manager - Partner and Channel
Vancouver, BC
The GTM Ops, Strategy, Field Readiness, and Sales Development team at Asana enables growth, efficiency, and performance at scale through the strategic management of revenue operations, systems, strategy + analytics, and enablement. This team encompasses six key areas:
Revenue Operations Leadership, Systems & Process Management, Analytics + Insights, Performance Optimization, Enablement + Training, as well as Sales Development-- all focused on driving operational excellence and maximizing sales productivity across the organization.
We are searching for a proactive and detail-oriented Partner Systems Manager to join our Asana team, co-owning the Partner Systems roadmap to enhance infrastructure scalability. You'll be pivotal in refining the “Partner Lead-to-Order” process, improving efficiency and velocity across order processing. This role will involve developing Salesforce business requirements, leading User Acceptance Testing, and working closely with cross-functional teams to ensure seamless process integration within the business ecosystem.
Candidates should bring a robust ability to manage change effectively, track success metrics, and implement CPQ functionality to support channel partner operations.
This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve:
Co-own the Partner Systems roadmap with Partner Leadership, Strategy, and Enterprise Technology (ET) that scales infrastructure with flexibility.Own the “Partner Lead-to-Order” end-to-end process; focusing on eliminating bottlenecks via field feedback, Partner Ops, and ET resulting in increased throughput and velocity for Channel Partner order processingScope and author complete Salesforce (SFDC) business requirements; partner with ET and XFN teams to translate business needs, polished user stories, and clear acceptance criteriaQuarterback User Acceptance Testing (UAT) and refine testing process in partnership with ET to be executed at scale, reducing risk of delays in deploymentsTurn Partner Leadership vision into action; run structured requirements workshops with Partner Ops and other BPMs to surface dependencies and ensure partner processes align seamlessly with the broader business ecosystem.Partner with ET to build out CPQ functionality and drive speed to quote for different Channel Partner motionsDrive change management, leveraging different tools depending on size of deployment; build decks, train-the-trainer, send Slack/Loom updates, track adoption KPIs in Tableau.Own the scorecard: define success metrics upfront, service level targets, publish monthly reports, and continually polish dashboardsAbout you:
3-5 years of Business Process Management and Program Management experienceHands-on experience with Partner Portal and CRM integrationsProven ability to co-own strategic roadmaps with leadership and technological stakeholders.Expert in Salesforce design and attention to detail in authoring business requirements.Strong aptitude for organizing and conducting User Acceptance Testing.Demonstrated capability to translate leadership vision into actionable processes.Experience in change management, with a knack for effective communication across channels.Familiarity with using data tools like Tableau to track and report on performance metrics.Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll…
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