Business Analyst, Public Works | Analyste d'affaires, Travaux publics

Esri Canada has an exceptional professional opportunity for a Business Analyst focusing on enterprise business solution projects. In this role, you will leverage your knowledge and experience in leading the business analysis and implementation of Enterprise GIS solutions based on Esri technology and Cityworks/Trimble Unity solutions. This position will report to the Service Delivery Manager – Business Analyst, Public Works and will work closely with Project Managers, Professional Services Managers, Application Specialists, Developers and Solution Architects to implement Enterprise GIS solutions.

This role will be based remotely in Canada.

About us:

Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.

If you are passionate about making an impact in an organization that's committed to creating a sustainable future, consider joining our team!

A Day in the Life of a Business Analyst at Esri Canada:

• Providing technical expertise in the user needs analysis, estimate, design, development, and implementation of Enterprise GIS, Asset Management and Community Development/Permitting solutions. Document business requirements, use cases, and traceability matrix using Enterprise Architect software
• Analyze and chart the effectiveness and efficiency of client existing business processes in order to define current business activities for the development of future state business processes
• Facilitate customer interviews and workshops, including system interface requirements workshops with client business leads and document specifications
• Prepare and deliver reports, recommendations, or alternatives for improving processes in production systems across the organization
• Working with other consultants in the design, configuration and delivery of client solutions from conception to completion
• Scope projects and assist the Project Manager in developing complete project SOW and project plans for all assigned projects
• Coordinate and perform in-depth tests, including end-user reviews for modified and new processes, software configuration and other pre/post-implementation support
• Assist in producing status and consulting reports as required
• Actively participate in the preparation of proposals (e.g. RFPs, RFIs and RFQs) and presentation/demonstration benchmarks
• Assist with the building, testing, documentation, installation and training of customized applications integrated with Esri products

What you bring to the team:

• Proven experience with Esri products
• 5+ years proven experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling
• Proven experience with implementing GIS based public infrastructure (i.e. water, wastewater, and transportation networks) asset and maintenance management systems
• Experience presenting Enterprise Asset Management and/or Community Development/Permitting solutions to technical and senior business/information system executives
• Experience with software testing and assisting customers with test planning, preparation and execution.
• University degree or College diploma in the field of GIS/computer science, Business Administration, MBA, or Civil Engineering

Bonus points for this position:

• Possesses or is working towards obtaining the Certification of Competency in Business Analysis (CBAP) exam monitored by the International Institute of Business Analysis (IIBA)
• Bilingual (English/French)
• Experience with application development architectures
• Experience with mobile application configurations based on Esri technology
• Experience with Python scripting
• SQL scripting and database report developing using third-party reporting packages such as Active Reports, Crystal Reports, and SQL Server Reporting Services (SSRS)

Compensation & Benefits:

At Esri Canada, we are committed to fair and competitive compensation. This role offers a base salary range of $84,900 to $103,500 annually, determined based on experience, skills, and internal equity. We regularly benchmark across a variety of positions, industries and levels to ensure we remain competitive in the market.

What Esri Canada offers you:

We prioritize our employees' well-being and work-life balance. Our benefits include:

• Work from Home or hybrid work
• Generous Paid Time-Off:
  Enjoy up to 6 weeks of time off per year, including:
• 3 weeks of paid annual vacation, increasing with years of service
• 50 hours of Paid-Time Off (PTO) for personal needs
• 32 hours of Summer Time
• Winter holiday office closure
• Comprehensive health benefits plan
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.

Fluency in English is…