Director Technical Delivery Lead/Directeur/trice données et analytiques
Remote / Online - Candidates ideally in
Montreal, Montréal, Province de Québec, Canada
Listing for:
KPI Digital
Full Time, Remote/Work from Home
position
Listed on 2026-01-01
Job specializations:
-
IT/Tech
Data Analyst, Data Science Manager
Job Description & How to Apply Below
Position: Director Technical Delivery Lead /Directeur/trice données et analytiques
Location: MontrealResponsibilities
Formulating & executing strategy and operational responsibilities
Help Define & execute on Customer & Project Success Strategy
Existing customer retention as well as upsell/cross-sell strategyAttending, participating and/or leading project kick-offs, steering committees, status, etc.Contributing to continuous project quality and delivery improvement by assessing customer satisfaction during project execution and ensuring KPI Digital best practices are being followedHe/she will be responsible for customer success and satisfaction.Managing delivery escalations from Project Managers and Client Solution Managers for any customer satisfaction or quality issues with project execution.Participating in developing business opportunities from existing accounts and help identify additional services opportunities within accounts where services are already being delivered.Nurture project delivery collaboration efforts with Business PartnersPre-sales & Sales Unit:
Support the team in the following areas
Act as a subject-matter expert on implementation methodology and success factorsProvide support in pre-sales presentations, workshops, assessments, etc.Align with the team on our solution offeringsHR:
Internal growth – acquisition of new talent & cross-training of existing teams
Through his/her industry reputation, attract and retain new consultants in the Advanced Analytics field of expertise, all aligned to the KPI Digital go-to-market strategy and demand generated by the Pre-Sales teamIdentifying, streamlining and balancing resources across projects to maximize utilization and quality delivery.He/she will be responsible for career development as well as mentoring and guiding of Analytics Consultants.Regularly participates in strategy planning to maximize consultant efficiency on projects and to develop team skills on planned/prospective billable client project assignments.Help define Training programsWhat will make you successful here?
A desire to be accountable for owning problems from design to implementation.A bias for action and pragmatic solutionsA talent for operating effectively at various levels of abstraction.An aptness to distill complex, technical topics articulately to a non-technical audience.Adaptability, flexibility, and an ability to navigate ambiguity.Benefits
The opportunity to join and grow an ever-expanding professional network of high-profile clients and reputable colleagues.Permanent, full-time job (40 hours a week)Flexible scheduleHybrid (work from home and/or office)Competitive salaryAttractive group insurance planRetirement savings planSmall company cultureFree use of gym within buildingCasual work environment: jeans-friendly!KPI Digital est l'un des principaux fournisseurs de solutions d'analyse commerciale et de marketing numérique/analytique. Avec plus de 30 ans d'expérience dans l'industrie, KPI Digital apporte continuellement de la valeur à ses clients en Amérique du Nord, des organisations de taille moyenne à grande, dans de multiples secteurs, y compris la fabrication, la banque, la vente au détail, l'assurance et la télécommunication.
Nous y parvenons en aidant nos clients à transformer leur activité grâce à de multiples cas d'utilisation, soutenus par une solide base de données.
KPI Digital s'engage à fournir une excellente valeur ajoutée à sa clientèle croissante grâce à des solutions innovantes et des services d'experts. Nous investissons massivement dans ce domaine et travaillons en étroite collaboration avec nos partenaires (Microsoft, AWS, IBM, Google et autres) pour pénétrer le marché et nous développer grâce à leurs plateformes de solutions et à nos offres de services fondées sur les meilleures pratiques.
Pour nous aider à atteindre cette croissance et d'autres objectifs, KPI Digital cherche à pourvoir le poste suivant de Technical Delivery Manager.
Le candidat doit posséder des compétences et de l'expérience dans les domaines suivants :
Le candidat idéal est un professionnel passionné et plein d'énergie
Il/elle possède l'expérience et les compétences suivantes :
- Plus de 10 ans d'expérience dans la réalisation de projets d'analyse, d'intégration de…
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