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AI-Driven Global Customer Support Lead
Remote / Online - Candidates ideally in
Sankt Gallen, 9000, St. Gallen, Kanton St. Gallen, Switzerland
Listed on 2026-01-01
Sankt Gallen, 9000, St. Gallen, Kanton St. Gallen, Switzerland
Listing for:
Frontify
Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading SaaS company in Switzerland seeks a Customer Support Team Lead to guide and build a global team with a focus on proactive support and innovation. The ideal candidate will have over 8 years in SaaS support, with at least 5 years in leadership roles. Responsibilities include shaping a global support strategy, leading a high-performing team, and collaborating cross-functionally.
The position offers flexibility with remote work and a vibrant company culture.
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