Operations Analyst – AI Center of Excellence

Operations Analyst – AI Center of Excellence

Join to apply for the Operations Analyst – AI Center of Excellence role at KPMG Switzerland
.

Location: Zurich
Start date: As soon as possible
Workload: 80-100%

This is what makes you successful

• Bachelor's or Master's degree in Business, Technology, or a related field.
• 3–4 years of professional experience in project management or as a strategic/operational PMO.
• Proven ability to manage and coordinate multiple projects simultaneously.
• Skilled in planning and facilitating workshops and meetings.
• Experience working with both classic and agile project methodologies.
• Strong interest in innovation, digital transformation, and AI applications.
• Excellent negotiation, communication, and stakeholder management skills across all levels.
• Highly structured, organized, and proactive - with a strong drive to deliver results.
• Familiarity with agile tools and sprint-based working is an advantage.
• Basic knowledge of Organizational Change Management is a plus.
• Fluent in German and English (written and spoken).
• Independent, self-motivated, and reliable team player with a high sense of responsibility.
• Clear thinker with strong communication skills and a collaborative mindset.

Your responsibilities

• Coordinate and manage internal strategic AI projects within the AI CoE, ensuring effective planning, scope, time, and financial management.
• Support the AI CoE with PMO expertise, methodologies, and best practices.
• Monitor project progress and reporting, preparing clear and insightful status updates for senior management and stakeholders.
• Plan, prepare, and support decision-making meetings, documenting outcomes and follow-ups.
• Set up, maintain, and continuously update key governance tools, including Risk, Action, Decision, and Issue Logs.
• Maintain accurate data across project and product management tools, ensuring traceability and transparency.
• Identify and manage cross-program dependencies, keeping the dependency log up to date.
• Consolidate and analyze project-related financials, KPIs, and performance data.
• Collaborate closely with other Operations Analysts/PMOs across the group to define and implement consistent project management standards.
• Ensure alignment with KPMG Global, including coordination of global reporting cycles and formats.
• Facilitate collaboration and knowledge sharing with KPMG UK and other group members to drive consistency and efficiency.

About the organization

Digital Business Technology (DBT) is KPMG's internal technology ecosystem. The AI CoE is a cross-functional group within DBT dedicated to driving innovation and scalable adoption of artificial intelligence across the organization, aligning AI initiatives with enterprise priorities and governance.

Your benefits

• Flexible Work:
  Hybrid working, flex time options, up to 10 days per calendar year remote work, and generous parental leave.
• Our commitment: A focus on quality, integrity, ESG matters for clients and employees.
• Inclusive culture:
  Commitment to diversity, equity, and inclusion; communities like KNOW, KNOW Young, Pride, and Internationals at KPMG.
• Career development:
  Personalized training programs, a wide range of courses, mentorship, and upskilling opportunities.
• Innovative environment:
  An entrepreneurial culture where quality and collaboration are valued.

Questions?
Christos Makridis
Experienced Hire Recruiter