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Sr DI Infrastructure Analyst- Informatica Cloud

Remote / Online - Candidates ideally in
Waterloo, Kitchener, Ontario, Canada
Listing for: Sun Life
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Cloud Computing, IT Support
Job Description & How to Apply Below
Location: Waterloo

Job Description

:

What you will do?

  • Provide exceptional product, infrastructure, and administration support, meeting or exceeding customer satisfaction
  • Participate in rotational on-call operational support, including after-hours
  • Manage diverse user requests, including technical troubleshooting, business application environment setup, and software consulting
  • Support software assessments and upgrades following established processes
  • Adopt a continuous improvement mindset to enhance efficiency and cost-effectiveness
  • Contribute to Sun Life's Digital Enterprise journey by being client-focused and agile
  • Ensure system recoverability and participate in Disaster Recovery tests
  • Deliver high-quality project outcomes on time and within budget
  • Adhere to information delivery standards and guidelines
  • Collaborate with vendors for troubleshooting, system implementation, and migration
  • What will you need to succeed?

  • Degree in Computer Science or equivalent experience
  • 2+ Years of experience implementing and providing infrastructure support for Informatica Cloud
  • 2+ Years of experience working with Unix & Windows Operating Systems
  • 1-3+ Years of experience setting up/supporting software running on Amazon Web Services (AWS)
  • General Mainframe experience is an asset
  • What’s in it for you?

  • Great Place to Work® certifications across all participating markets in 2024
  • Great Place to Work® award for Best Workplaces for #Hybrid Work
  • 2022 Named “Best Places to Work” by Glassdoor - 2021
  • Canada Award for Excellence for Mental Health at Work
  • Flexible hybrid work model including in-country work-from-home.
  • Pension, stock, savings, and health benefits programs to help build and enhance your future financial security
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