Business Development & Systems Manager

Job Description

The hired person will be responsible for overseeing the strategic and day-to-day management of the clinic’s technological infrastructure and systems. This includes maintaining and optimizing the electronic health records (EHR) platform, ensuring data security and regulatory compliance, managing user access and training, and leading the implementation of new technologies. The role involves close collaboration with clinical and operational teams to support the integration of technology into service delivery, as well as coordinating with external vendors to maintain and enhance IT resources.

The manager also plays a key role in developing and executing technology strategies that align with the clinic’s goals for growth, efficiency, and high-quality client care. The Business Development & Systems Manager will report primarily to the Chief Financial Officer, and will be expected to work in close collaboration with clinical and administrative staff, the Operations Manager and the Clinical Manager, and the clinic directors.

For this role, applicants should have formal education (College or University degree) in a technology-related field such as Information Technology, Computer Systems Technology, Computer Science, Network Administration, Health Informatics, or Information Systems Management. Applicants with equivalent professional experience supporting technology systems in healthcare, mental health, or other regulated environments will also be considered. Additional training or certification in areas such as health informatics, project management, IT service management (e.g., ITIL), or relevant post-graduate technology programs is considered an asset.
Please note that this role will begin as maternity leave coverage
. When the team member returns, there is a strong possibility that the successful candidate will continue with the organization in a longer-term capacity. The exact nature of that ongoing role will depend on several factors, including organizational needs at the time, their evolving technology roadmap, and the fit between the candidate’s skills and the direction of their systems development work.

Our client anticipates that there may be opportunities—potentially substantial ones—for the successful candidate to support key operational, digital infrastructure, and AI-integration initiatives as their practice continues to grow. Candidates with strong technical aptitude, an interest in project management, and a desire to contribute to system-level improvement are especially encouraged to apply. While they cannot guarantee the precise shape of the post-coverage role, they want to signal that there is meaningful potential for a longer-term pathway for the right person, aligned with the next phase of their practice’s technology and workflow evolution.

This is a remote position. Applicants must provide their own laptop/computer and internet when working.

Qualifications

Required Qualifications

Preferred Qualifications