Media Manager, Operations

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands.

Within Canada, Starcom is a part of Publicis Media within Publicis Groupe, one of the world’s leading communications groups. Our team spans across our Windsor, Toronto and Montreal offices. We truly love the world of Media and Advertising. We see the planning and buying process as art. However, it is an art that is always best when backed by the science of empirical data.

You will be joining a well recognised agency with credentials:

• Great Places to Work certified three years in a row
• Only communications company to be ranked in Linked In’s Top 25 Great Places to Work
• 2022 Media Agency of the Year
• 2023 Media Agency of the Year finalist

• Work Your World program enabling you to experience working from anywhere in Canada or overseas for up to 6 weeks a year
• Extended long weekends throughout the year with an additional day off each long weekend
• Wellness & Tech benefits to support what’s most important to you
• Birthday leave
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform as well as a Professional Development Allowance
• Local and Global Mobility within the Publicis Groupe network

Role Summary & Focus Areas

• This associate is a Media Operations Specialist for all Paid Media across PNCA and MWCA
• This associate drives accountability across Mars One Demand and One Mars teams by establishing E2E workflows, cross-functional dependencies, process governance, & SLA enforcement.
• This associate owns project management organization tools like com to deliver executional excellence for the business.

Transparency matters to us. For this role, you can expect a salary between $75- $85,000 annually, depending on experience.

Media Operation & Standard Process Governance

• ownership as single project management source of truth for all for deadlines, decisions, and delivery of briefs, assets, and approval.
• Coordinate with internal stakeholders to brief, create, and deliver copy, assets etc. per specs and platform/channel needs.
• Drive execution excellence and accountability of projects through clear process governance and escalation to Mars and IAT stakeholders.

• Responsible for plan adherence to Mars media principles, brand safety, & compliance.

Agency & Partner Management

• Own and update  with any decisions, changes and actionable next steps relating to campaigns and budgets in weekly IMC status and biweekly IAT connects.
• Escalate delays, blockers, or quality issues early with clear mitigation paths.
• Establish operational governance to improve accountability, service, and reporting cadence.
• Track agency and partner recommendations and ensure

Integrated Communications Planning Process

• Facilitate and manage planning WBS with IAT and One Demand team
• Own and manage all planning share back meetings & deadlines to drive IAT accountability
• Consolidate and record feedback & notes for IAT action/revisions in timely manner per planning milestones.

Media Campaign Support

• Owns completion of trafficking templates and act as one of many QA checkpoints to ensure
• creative and copy adheres to platform requirements per creative matrix.
• Manage risk log and escalation for any delays, missing inputs, approvals needed across the IAT and One Demand teams.
• Maintain log of creative, spend pacing, and audience discussions and decisions/changes on
• Send out weekly project updates to Mars One Demand team for clear socialization of campaign statuses.

Continue Process Improvement

• Maintain and evolve Mars Media processes and playbooks, along with documentation and One Demand onboarding for
• Drive cross-team collaboration across One Mars and Mars teams by identifying and proposing…