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IT Service Desk Lead, L1​/L2 – Global | Remote

Remote / Online - Candidates ideally in
UK
Listing for: Version 1
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Position: IT Service Desk Lead, L1/L2 – 24/7 Global | Remote
A leading IT services provider is seeking a Level 1/Level 2 IT Service Desk Team Leader to oversee global service desk operations. This role requires a hands-on leader to manage a team of analysts, ensuring high-quality IT support and excellent customer service. Candidates should have at least 5 years of IT support experience and strong leadership skills. The position offers a hybrid work schedule and comprehensive benefits, including medical insurance and a profit-sharing scheme.
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