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IT Helpdesk Leader: Remote Support & Team
Remote / Online - Candidates ideally in
Stourbridge, Dudley, West Midlands, NE23, England, UK
Listed on 2026-01-02
Stourbridge, Dudley, West Midlands, NE23, England, UK
Listing for:
Serveline
Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: Stourbridge
An IT Managed Service Provider in the United Kingdom is seeking an IT Helpdesk Manager to lead their Customer Helpdesk and first-line Support Team. In this role, you will ensure that all support requests are handled efficiently and with high quality. Responsibilities include supervising staff, coaching team members, and managing customer service excellence. An ideal candidate brings strong technical support experience and leadership skills.
This position offers a challenging environment within a dedicated team.
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