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Remote SaaS Service Desk & App Support Analyst

Remote / Online - Candidates ideally in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: THOMAX
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Newcastle upon Tyne

A cloud-based software provider in the UK is seeking a Service Desk Analyst to join their global team. This remote role involves supporting clients, managing service requests, and collaborating with various teams to ensure efficient problem resolution. The ideal candidate will have at least 2 years of SaaS application support experience, strong analytical and communication skills, and a proactive approach to customer service.

Join a company offering rapid career development and various employee benefits.
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