Network Operations Lead Engineer

Overview

Join to apply for the Network Operations Lead Engineer role at Portal Londrinatur

Thales people architect identity management and data protection solutions at the heart of digital security. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations rely on us to verify identities, grant access to digital services, analyze information, and encrypt data to keep the connected world secure. We offer opportunities for committed employees to learn and develop their career with us.

Thales UK researches, develops, and supplies technology and services that impact the lives of millions daily.

Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions, including part-time hours, job sharing, home working, or flexible start and finish times.

• Lead and manage the Network Operations Centre team, including hiring, training, scheduling, and performance management.
• Oversee real-time monitoring of network infrastructure, servers, and telecommunications systems to detect and resolve faults or performance issues.
• Take ownership for the handling and control of cryptographic material across the Operations Centre.
• Develop and enforce operational procedures, standards, and best practices to ensure efficient incident response and network reliability.
• Manage escalation processes and coordinate with other IT teams, vendors, and service providers to resolve complex network problems.
• Analyze network performance data and generate reports to identify trends, predict potential issues, and drive continuous improvement.
• Ensure compliance with company policies, industry standards, and regulatory requirements related to network operations.
• Plan and implement network maintenance activities, upgrades, and enhancements with minimal disruption.
• Budget management and resource allocation for NOC operations.
• Foster a culture of collaboration, proactive problem-solving, and customer service excellence within the team.
• Stay updated with the latest network technologies and industry developments to recommend improvements and innovations.

• Proven experience (typically 5+ years) in network operations, with at least 2 years in a leadership or management role.
• Relevant certifications (e.g., CCNP, ITIL, PMP).
• Eligibility for SC and NPPV3 security clearances.
• Strong understanding of networking technologies, infrastructure technology, and hardware.
• Experience with network monitoring configuration, deployment and operation.
• Familiar with cryptographic handling and controls. Ideal candidate would have experience as a Crypto Custodian.
• Experience with network monitoring tools such as Solar Winds, or similar.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and interpersonal skills to effectively manage team members and coordinate with other departments.
• Ability to develop strategic plans and manage projects.
• Ability to work flexibly to support a dynamic operational environment and requirements.

• Competitive salary and benefits package
• 37-hour working week with flexible hours
• Pension scheme
• Annual leave and bank holidays
• Paid volunteering leave
• Life cover
• Employee Assistance Program and mental wellbeing app
• Employee discount schemes
• Gym membership discounts

We are committed to giving you opportunities to be your best, with market-leading training, development, and mentoring opportunities. We support a working pattern that suits your lifestyle and ambitions.

Thales is an equal opportunities employer; diversity and inclusion are integral to our success. We may request identity, eligibility to work in the UK, and employment/education history for Baseline Security requirements. Some vacancies may require full Security Clearance and additional evidence. For details on required documents for Baseline and Security Clearance refer to DBS NSV Agency guidance.

Thales offers CAREERS and not only jobs. With 80,000 employees in 68 countries, our mobility policy enables employees to develop their careers at home and abroad. We support flexible working as a smarter way of operating. If you need adjustments during the recruitment process, please contact Resourcing Ops or the Early Careers Team.

Great journeys start here, apply now!