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Service Desk Analyst: ITIL-Driven ; Remote

Remote / Online - Candidates ideally in
England, UK
Listing for: NHS
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Analyst: ITIL-Driven Support (Remote)
A healthcare service provider in Preston is seeking an IT Service Desk Analyst to support over 8,500 users across Lancashire and South Cumbria. The ideal candidate will require effective communication skills and the ability to manage a high volume of calls while being part of an ITIL driven Service Desk team. Candidates should be educated to GCSE standard with NVQ level III and have, or be working towards, an ITIL Foundation qualification.

Flexible working options are available.
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