Service Desk Analyst
UK
Listed on 2026-01-02
-
IT/Tech
IT Support, Systems Administrator
Job Summary
1st / 2ndLine Engineer
£30,000 - £35,000
Pension, Healthcare, benefits
Hertfordshire - with working from home
An established client of ours based in Hertfordshire are looking to hire a 1st/2nd Line Engineer.
This 1st/2nd Line Engineer role would be ideal for someone who is happy to work in a small team.
A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.
It is important in this 1st/2nd Line Engineer role that you have experience covering a variety of tools like Office
365, Windows, SharePoint, One Drive, Azure AD, Exchange, Teams etc.
You should also have great communication skills, organisation skills, multitasking & problem-solving skills & have a desire to learn.
Qualifications- Experience with in a 1st/2nd line role.
- Experience working and troubleshooting issues across Office 365, SharePoint, Teams Azure AD.
- Experience with Windows.
- If you would like to know more, please do get in touch.
Unfortunately, this company is unable to provide sponsorship
Keywords- 1st line
- 2nd line
- Support
- Service Desk
- Help Desk
- Office
365 - Windows
- Share Point
- One Drive Azure AD
- Exchange
- troubleshooting
- Azure AD
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