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Hybrid Major Incident Manager – IT Crisis Lead

Remote / Online - Candidates ideally in
Telford, Shropshire, WV99, England, UK
Listing for: Phoenix Group
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-01-04
Job specializations:
  • IT/Tech
    IT Project Manager
Job Description & How to Apply Below
A financial services leader is looking for two Major Incident Managers to join their IT Service Operations team. This hybrid role based in Telford mixes office and home working while offering opportunities for part-time and job-share arrangements. Responsibilities include managing critical IT incidents, ensuring stakeholder communication, and adhering to ITIL practices. The ideal candidate has significant experience in incident management within finance.

Competitive salary and benefits package offered, including medical cover and generous annual leave.
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