Senior Java Technical Support Engineer - Remote Work

Senior Java Technical Support Engineer - Remote Work

Join to apply for the Senior Java Technical Support Engineer - Remote Work role at Baires Dev
.

At Baires Dev®, we’ve been leading the way in technology projects for over 15 years. We deliver cutting‑edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse team of 4,000+ tech talent works remotely on roles that drive significant impact worldwide.

• Provide on‑call technical support coverage during the 9 AM‑6 PM CET time slot, including weekends.
• Oversee system monitoring and establish protocols for efficient incident response.
• Troubleshoot and resolve the most complex issues in Java applications and services.
• Develop and implement comprehensive root cause analysis (RCA) frameworks and procedures.
• Create detailed technical documentation and knowledge‑base articles for team reference.
• Design and optimize RESTful API integrations to improve system stability.
• Mentor junior support engineers and provide technical guidance to development teams.
• Collaborate with stakeholders to establish and meet service‑level objectives.
• Provide strategic recommendations for enhancing system resilience and reducing incident frequency.

• 4+ years of experience in Java development and troubleshooting.
• 4+ years of experience as a Support Engineer in on‑call teams.
• Proven experience with event‑driven architectures in production environments.
• Advanced expertise in incident response, management, and root‑cause analysis methodologies.
• Extensive hands‑on experience with RESTful APIs design and implementation.
• Experience implementing monitoring solutions and alerting strategies.
• Excellent problem‑solving skills and ability to make critical decisions under pressure.
• Strong communication abilities to explain complex technical issues to various audiences.
• Willingness to work on a rotational schedule, including weekends.
• Advanced level of English.

• Experience with Graph
  
  QL implementation and troubleshooting.
• Expertise in Web Socket protocols and real‑time applications.
• Proficiency in the Go programming language.
• Knowledge of C++ development in enterprise environments.

• 100 % remote work (from anywhere).
• Excellent compensation in USD or local currency if preferred.
• Hardware and software setup for working from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1 % of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

• Mid‑Senior level

• Full‑time

• Information Technology
• IT Services and IT Consulting

Apply now and become part of a global team where your unique talents can truly thrive!