Technical Operations Lead

Join Strategyzer and help us transform how business is done globally. About Strategyzer. We help organizations achieve real business results with powerful tools, services, playbooks, and guided programs on our digital platform. From Fortune 500 giants to fast-moving startups, teams use Strategyzer to design better business models, value propositions, and growth engines.

We’re expanding our team and looking for a Technical Operations Lead to help deliver our mission. We’d love to meet you if you thrive in small, dynamic teams where you can have an outsized impact, move fast, and shape the future of how people innovate.

You will be on the engineering team supporting the organization’s corporate IT, security, compliance, and infrastructure needs. This role requires supporting both the product engineering team responsible for the Strategyzer software platform web application, as well as the organization as a whole with compliance, IT security, and administrative needs. You will work closely with people across the organization, bringing technical expertise, and collaborating on ideas to build upon the value that our products and services provide.

You will be a key player in ensuring our organization operates smoothly, securely, and efficiently with a focus on security, reliability, compliance, simplicity, and maintainability.

• Compliance & Security:
  Establish and maintain a trusted security and compliance posture to meet enterprise customer requirements and accelerate the sales process.
• IT Management & Support:
  Support team members by helping to administer cloud applications used across the organization.
• Cloud Operations Support:
  Assist developers with operational tasks related to security and compliance of application infrastructure hosted via cloud providers.

• Lead and manage technical compliance reviews (e.g. SOC
  2) and vendor due diligence processes.
• Support team members by administrating cloud applications across the organization.
• Manage employee IT lifecycle including onboarding, offboarding, access control.

• 4+ years of experience in IT operations, infrastructure, or information security.
• Experience with technical audits, compliance (e.g. SOC
  2), regulatory requirements.
• Experience supporting and administering company-wide SaaS applications.
• Strong understanding of security principles, including network security, identity and access management, and vulnerability management.

• Experience using AWS (S3/Cloud Front/IAM), Heroku, Circle
  
  CI, Git Hub, Google Workspace.
• Experience with full-stack software development or infrastructure-as-code.
• Experience managing cloud platforms like AWS, Heroku or similar PaaS environments.
• Experience in small, innovation-focused, or remote-first companies.
• Industry certifications such as CompTIA Security+.

• Comfortable working autonomously while also being a strong team player.
• Able to clearly articulate complex ideas and technical concepts using strong verbal and written communication skills.
• Confident speaking out and sharing ideas when discussing feasibility of new initiatives.
• Proactive and self-motivated, able to prioritize and take ownership of projects.

• A dynamic, collaborative, and innovative work environment where your contributions have a direct impact.
• Opportunities for growth and professional development, with access to cutting-edge tools and methodologies.
• Flexible working arrangements, including remote work options.
• Competitive compensation and benefits package.

Please submit:

• Cover letter and CV.
• A max. 3 minute  video explaining why you are the right person for this position. Add URL to your cover letter.
• Available start date or length of notice period.