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Remote CX Analytics Lead – Retention & Insights

Remote / Online - Candidates ideally in
'Asir Province, Saudi Arabia
Listing for: Snoonu
Remote/Work from Home position
Listed on 2026-01-05
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading delivery and shopping app provider in Saudi Arabia is looking for a Customer Experience Analyst to enhance customer retention and experience. The successful candidate will analyze customer data to identify pain points and design effective solutions across teams. Strong analytical, SQL, and communication skills are essential for this role. This position offers a unique opportunity to shape customer experiences through data-backed insights, ensuring a significant impact on growth and user satisfaction.
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