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Remote AI CX Support Specialist — Shape AI Assistant

Remote / Online - Candidates ideally in
East London, 5201, South Africa
Listing for: Crescendo
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Position: Remote AI CX Support Specialist — Shape the AI Assistant
A customer experience technology company is seeking an AI Support Specialist to manage customer requests and enhance the CX Assistant's functionalities. This remote role requires at least 2 years of technical support experience and a strong understanding of tools like Jira and Zendesk. The ideal candidate will collaborate with various teams to ensure partners receive accurate and timely support. Join us to help redefine customer experience in the AI era with competitive salary and attractive benefits.
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