Delivery Assurance Manager Gauteng​/Hybrid - Isb

Our client requires the services of a Delivery Assurance Manager (Entry) - Midrand/Menlyn/Rosslyn/Home Office rotation. Amazing brand with cutting‑edge technology. Excellent teams in Global team collaboration. High work‑life balance with Flexible hours. Agile working environment.

EXPERIENCE:

2-4 Years related working experience

MENCEMENT:
As soon as possible.

• Develop workforce enablement and training offerings ("Platform Academy") focused on FG‑2 platform technologies for local and global Hubs.
• Choose and design adequate content and technologies in close collaboration with FG‑2 / HQ and relevant Hyperscalers.
• Steering partner collaboration with external consultants.
• Align the right and preferred role‑based paths and curricula with local delivery managers, domain and product owners.
• Organize and deliver all formats locally including participant selection, communication, onsite setup as well as virtual sessions, pre‑ and post‑delivery and briefings of all support functions.
• Plan and deliver all communications, e.g. participants, their team leads, local management.
• Works to ensure participants receive high‑end enablement experience and state of the art training content and formats.
• Familiar with Agile methodologies and have prior experience working with Agile teams using Scrum/Kanban.
• Identify risks and provide relevant solutions to complex problems and on‑time delivery.
• Ensures maintaining agreed quality and standards of cloud competency upskilling and all other defined formats in accordance with GROUP Hubs.
• Hands‑on experience in working closely with Delivery Managers, Project Managers, Product Owners, feature teams, developers, solution architects.

• Certified Scrum Master or Product Owner through scrum.org or scrum alliance.
• Degree in IT or similar.
• Project Management Certificate.
• At least 5 years working within a cloud competent team.

• Working knowledge in the context of training and creating curricula.
• In‑depth knowledge of Agile Software Development methodologies and frameworks.
• Effective stakeholder and team management.
• Experience with AWS and Azure.
• Understanding of cloud competency and delivery standards.
• Well versed with steering a culture of enablementfortable working with steering a cloud competency culture.
• Strong experience working in a continuously changing and growing organization.
• Drive progressive thinking and continuous improvement.
  
  Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.

• Knowledge of user experience design principles.
• Experience with Project, Change and Transition Management and Documentation tools (e.g. Jira, Confluence, Trello).
• Operations Management.
• IT security best practices and risks.
• HR Services, Recruitment & Selection.