Program Manager - Online Training Agency

L’Azienda:  Creár è un'azienda con clienti internazionali, tra i quali:  Ducati ,  BMW ,  Dainese ,  Pirelli ,  Cassina, ARVAL ,  Alphabet ,  Royal Enfield, Mitsubishi Motors.  Offriamo formazione in modalità e-learning ed abbiamo l’obiettivo di scrivere contenuti (in) formativi rilevanti ed utili per il personale delle reti di vendita delle nostre aziende clienti.

JOB PURPOSE

Searching for a dynamic, motivated, well organized Program Manager to:
A) support the Training team in planning, organizing, implementing and measuring Online Training Projects for companies with global retail network.
B) build and maintain strong, long-lasting customer relationships

RESPONSIBILITIES
Manage projects, timelines and deliverables
Manage content calendar, content creation and translations for micro learning training program
Maintain deliverables/activity overall planning calendar
Analyze data and Training KPI through dedicated dashboards
Manage users engagement activities
Liase with IT team for development of tools and resources on Monday
Interface with IT for LMS Platform management from course creation and participant enrollment to completion reports
Understand customers' needs and provide them with specific products and services
Collect and analyze data and make it usable by the customers, so as to help them choose
Demonstrate in-depth knowledge of company products and services
Promptly resolve any customer problems

KNOWLEDGE AND SKILLS
Detail oriented  with  strong project management/organization skills  and ability to  manage simultaneous projects , maintain  timelines , track  deliverables ,
Ability to work under pressure on  tight deadlines  while  delivering excellence
Flexible and  adaptable to shifting priorities
Problem Solving
Strong  analytical mindset
Excellent communication and  interpersonal skills
Team Player
Creativity and curiosity around innovative methods –  startup mentality
Self-starter
Result-oriented
Digital Mindset
Fluent English

Skills:

Excellent XL , PPT. Knowledge of Monday, Skillato and Power

BI a plus

NICE TO HAVE
Passion for cars
Interest in automotive business (distribution, renting and financing, warranty, used cas business,...)

Settore
Formazione online

Tipo di impiego
A tempo pieno

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