Director of Digital Innovation & Business Improvement

First Choice Housing Association is looking for a Director of Digital Innovation & Business Improvement to provide strategic leadership for the IT function and lead the business improvement and digital innovation function, ensuring alignment with organisational goals. The Director of Digital Innovation & Business Improvement will be responsible for developing and reviewing the corporate plan, business continuity strategy, and value for money strategy and take a risk‑based approach to protect FCHA’s ability to function.

The successful candidate joining the team will be an enthusiastic individual, with strong values that match those of the organisation. Candidates with a degree, or equivalent, in I.T, business, or a related field are welcome to apply. Proven experience in leading digital transformation initiatives and having a strong understanding of cybersecurity, data governance, and ICT strategy is essential. We are a values‑based organisation with excellent benefits.

We know the importance of our people and their wellbeing and our flexible approach to work life balance is an essential part of our approach to caring for our staff.

Please note this is application form only, no CV’s will be accepted.

First Choice is at the forefront of the provision of specialised housing throughout Wales for vulnerable people with complex needs. The association is renowned for its tenant participation and we are committed to working in partnership with our stakeholders to develop best practice in development, management and maintenance of accommodation for people with additional needs.

The association works closely with Local Authorities, NHS Trusts and a wide range of support providers. As an all-Wales association we are in a strong position to meet the demand for our services and to provide innovative solutions to local issues.

Work will include:

• Provide strategic leadership for the IT function, ensuring alignment with organisational goals.
• Lead the Business Improvement & Digital Innovation functions by overseeing the Business Transformation Strategy.
• Actively contribute to corporate management and lead the development of the Corporate Plan.
• To develop and review the Business Continuity Strategy and value for money strategy identifying the necessary steps to limit, remove or control risk and to protect the organisation’s ability to function.

You can find the full work in the Job pack on the FCHA website.

Standard full time hours are 35 per week, Monday to Friday. Flexible working hours including generous time off in lieu arrangements. We also offer agile working with a blend of home/office working. A working from home allowance is also provided of £50pcm.

£78,486 – £94,806 per annum

Complete the job application and diversity form attached and email it.

Please refer to the Job Description and Job Spec when applying.

Closing date – 9am on 30/01/2026

Interview date – 11/02/2026