Quality Assurance Test Team Leader

Quality Assurance Test Team Leader

Join to apply for the Quality Assurance Test Team Leader role at Appello UK.

Base pay range: £38, depending on experience.

Hours:

35 hour per week
Shift pattern:
Monday to Friday, 9am - 5pm

Start Date:

February 2026

Location:

Hybrid – New Milton (expectation of 4 days in office and 1 day work from home)

Appello Perks

• 25 days holiday plus bank holidays
• Private medical insurance – individual cover
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
• 24/7 employee assistance programme with an app
• Family and friends’ discounts on our services & products
• Pension scheme, up to 4% company match
• Smart tech & cycle to work schemes
• Free on‑site parking

About You

You’re a seasoned QA professional with at least 5 years of hands‑on experience in software testing and 1–2 years in a leadership role guiding teams through transformational journeys.

You bring a strong track record of managing testing teams and environments, and are passionate about driving quality and efficiency.

Your toolkit includes a deep understanding of defect lifecycle management, test planning, execution, and reporting. You’re confident working with test management tools and have a working knowledge of SQL. Ideally, you’ve also had exposure to test automation, risk‑based testing, and UAT coordination.

You hold a degree in Computer Science, IT, or a related field, and may have advanced certifications such as ISTQB Test Manager or training in Agile methodologies.

As a leader, you’re decisive, proactive, highly detail‑oriented, thrive under pressure, adapt quickly to change, and foster a collaborative, team‑first culture. You’re not just a manager – you’re a mentor who inspires others, embraces feedback, and is committed to continuous learning and improvement.

The Role

As the QA Test Team Leader, you’ll drive quality excellence across our software solutions, leading a small agile QA team to optimise testing processes and ensure products meet the highest standards required in the telecare industry.

You’ll oversee detailed manual testing while strategically advancing automated testing capabilities. Your leadership will foster a collaborative, high‑performing team culture and embed best practices, ensuring compliance and enhancing efficiency.

Main Responsibilities

• Lead and guide the QA team in implementing and enhancing quality assurance practices.
• Introduce and coordinate the review and approval of test scripts and results.
• Execute meticulous manual testing processes to identify and resolve software issues.
• Strategically drive and integrate automated testing practices to improve efficiency and reliability.
• Foster a collaborative team culture, encouraging communication and knowledge sharing.
• Communicate clearly with both technical and non‑technical colleagues across departments.
• Establish and enforce QA best practices, ensuring compliance with industry standards and regulations.
• Champion the adoption and integration of automated testing tools and technologies.
• Collaborate with cross‑functional teams to align development and testing processes.
• Stay up to date with industry trends and advancements in testing methodologies.
• Take accountability for the overall efficiency and reliability of testing processes.
• Lead initiatives to maintain comprehensive documentation for knowledge sharing.
• Provide insights and recommendations on testing tools and technologies to enhance strategy.
• Offer leadership and line management for the QA team, supporting development, performance, and collaboration.

Ready to Apply

If you are interested in this role please upload your CV and answer a few questions about yourself.

Other Information

This is an exciting time at Appello Group – we are on the move and now the perfect time to join our team. You’ll gain exceptional career opportunities and be part of a company that is continuously expanding.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on