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Job Description & How to Apply Below
Required Technical Skill Set
- Remote desktop support, Mobile Device Management, SCCM
Experience - 8 to 10 years
Location
- Hyderabad
JD
Desired Competencies (Technical/Behavioral Competency)
1. Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
2. Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
3. Remote support & troubleshooting of end user issues
4. Windows OS, Mac Book support
5. Zscaler troubleshooting
Good-to-Have
1. Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10
2. Must have prior experience in Design and Implementation of SCCM hierarchy
3. Must have prior experience of Design and Implement migration to SCCM from other tools
SN Responsibility of / Expectations from the Role
1 The Engineer is responsible for managing and support end-end Remote Desktop related activities
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