Senior Consultant, Transition T500-22519

Position: Senior Consultant, Transition [T500-22519]
About CIBC India:

CIBC India is a technology and operations hub in Hyderabad, where you’ll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether you’re driving innovation in digital banking or streamlining client onboarding, you’ll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the center of what we do: you’ll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging.

We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If you’re ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity.

What You’ll Be Doing (position summary):

The Sr Consultant, Transition – manages the end-to-end transition process, ensuring seamless integration of IT resources and processes. The Sr Consultant proactively identifies and champions transformation opportunities, inspires cross-functional teams, and leads the delivery of complex transition projects. By fostering a culture of continuous improvement and operational excellence, the Sr Consultant ensures successful outcomes and positions the GCC for sustained future growth.

At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed (responsibilities):

Transition Management:

- Lead and oversee end-to-end transition activities, ensuring strategic alignment and successful delivery
- Execute detailed transition plans by effectively coordinating cross-functional activities (including vendors), closely monitoring progress, and ensuring timely delivery of all key milestones
- Proactively identify, assess, and mitigate risks and dependencies associated with transition activities to minimize disruptions and ensure a seamless handover
- Serve as an escalation point for on local technology teams when it comes to transition related activities like onboarding, training, system resources etc.
- Advise on hiring practices within GCC including conducting interviews of key roles within GCC as required

Stakeholder Engagement & Opportunity Identification:

- Act as the primary SPOC for transition issues; manage executive-level stakeholder relationships
- Collaborates with business units, project managers, transformation teams, finance, training, and IT to gather data and support transition activities
- Engage with multiple stakeholders across vendors, business units, operations, technology, and support functions to ensure alignment on transition objectives
- Work Closely with Talent development, vendors and business units to identify new trainings and upskilling opportunities

Reporting, Metrics & Benefit Tracking:

- Own transition reporting; develop executive dashboards; track and communicate benefit realization
- Develop and maintain dashboards, reports, and trackers to provide regular updates on transition progress, milestones, risks, and issues
- Track and report on key transition metrics, including training completion, project financials, and benefit realization
- Analyze data to identify trends, variances, and areas requiring attention or escalation
- Support benefit tracking by collecting and validating data related to cost savings, efficiency gains, and other transformation outcomes

Continuous Improvement:

- Lead post-transition reviews; implement lessons learned and process enhancements
- Proactively identify, assess, and resolve risks and escalations; ensure seamless handover and minimal disruption
- Recommend and implement enhancements to transition management, reporting, and documentation processes
- Support post-transition reviews and lessons learned sessions to drive continuous improvement for future transitions

Experience:

10+ years of experience

Who You Are (skills/qualifications):

Must Have

Skills:

- 10+ years in transition management, with at least 5 years in leadership role leading large cross-functional teams
- Minimum of 5 years in managing…