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Remote Software Support Analyst

Remote / Online - Candidates ideally in
Champaign, Champaign County, Illinois, 61820, USA
Listing for: Mark43
Full Time, Remote/Work from Home position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR

Job Description & How to Apply Below

Position: Remote Software Support Analyst I

Mark
43 is seeking Software Support Analysts to join our team. You will be on the front lines of customer support, directly interacting with first responders and civilian staff at public safety agencies to improve their experience with our products.

You will troubleshoot issues, escalate to engineering and PM teams, and assist in testing new features as they are developed. Weekend availability may be required for this remote role.

We invite applications for the Remote Software Support Analyst I position located in Alton, IL, United States.

For the Remote Software Support Analyst I position at Mark
43, we are reviewing applications now.

Step into the Remote Software Support Analyst I role at Mark
43 in Alton, IL, United States and grow with us.

Please review the full job details above before applying.

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