Remote ITSM QA Specialist; ITIL v5
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IT/Tech
IT QA Tester / Automation -
Quality Assurance - QA/QC
IT QA Tester / Automation
Job Description & How to Apply Below
DecisionPoint Corporation is seeking a Journeyman QA Specialist to ensure service-management quality for the USMEPCOM ENLIST program. The role validates process implementation, SOP adherence, SLA/SLO performance, and continual-improvement across ITSM and governance activities.
Remote work with preference for Chicago-area candidates is available. You will conduct process audits, analyze trends, and work with stakeholders to strengthen service quality, supporting ITIL Version 5 practices and
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