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Remote Technical Support Specialist; SaaS

Remote / Online - Candidates ideally in
Barrie, Ontario, L4M 0A1, Canada
Listing for: Kenyan Edu
Remote/Work from Home position Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 CAD Yearly CAD 45000.00 65000.00 YEAR

Job Description & How to Apply Below

Position: Remote Technical Support Specialist (SaaS)

Freshly Commerce is hiring a Technical Support Specialist to join a small remote team. You will own ticket resolution, troubleshoot both product and front-end issues, and respond to merchants with clear, actionable guidance.

You’ll engage across departments, document learnings, and help scale support while maintaining strong customer relationships. This role is fully remote with async-first culture.

As a Remote Technical Support Specialist (SaaS), you will play an important part at Kenyan Edu in Southwestern Ontario, ON, Canada.

We are looking to fill the Remote Technical Support Specialist (SaaS) position at Kenyan Edu in Southwestern Ontario, ON, Canada.

The Remote Technical Support Specialist (SaaS) role at Kenyan Edu is now open for applications in Southwestern Ontario, ON, Canada.

Join us at Kenyan Edu as our next Remote Technical Support Specialist (SaaS) in Southwestern Ontario, ON, Canada.

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