Remote Help Desk Analyst – External Support
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IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Elevance Health is seeking a Help Desk Analyst I (External Support) to provide first-line IT assistance to associates via phone and remote channels. The role emphasizes accurate ticketing, timely resolution, and escalation as needed, with an emphasis on customer service and IT fundamentals.
The position supports a hybrid/virtual work approach, with in-person training where required, and requires an AA/AS in IT or related field plus practical tech experience.
This posting is for the Remote Help Desk Analyst I – External Support role at The Elevance Health Companies, Inc., based in Nashville, TN, United States.
The position is based in Nashville, TN, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 42.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
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