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IT Helpdesk Specialist – Tier I, Remote & On-Site Support

Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listing for: Net Friends, Inc.
Remote/Work from Home position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 45000 - 50000 USD Yearly USD 45000.00 50000.00 YEAR

Job Description & How to Apply Below

Net Friends, Inc. is hiring an IT Expert – Tier I based at our headquarters in Durham. You will provide remote and on-site IT support for a variety of businesses around the triangle, with core hours 8:30am - 5:30pm M-F and rotating after-hours on-call. Salary ranges from $45,000 to $50,000.

You’ll join a collaborative Helpdesk and Operations team, owning tasks from investigation to resolution and ensuring excellent customer service with strong technical support capabilities.

We are seeking a motivated IT Helpdesk Specialist – Tier I, Remote & On-Site Support to join Net Friends, Inc. in Durham, NC, United States.

This is a genuine position to take on the IT Helpdesk Specialist – Tier I, Remote & On-Site Support role at Net Friends, Inc.

As a IT Helpdesk Specialist – Tier I, Remote & On-Site Support, you will play an important part at Net Friends, Inc. in Durham, NC, United States.

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