Remote Service Desk Technician III — Advanced IT Support
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IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Ntiva, Inc. is seeking a Service Desk Technician III to join our remote team, delivering high-quality IT support to clients across the United States. You will resolve escalated tickets, perform root-cause analysis, and contribute to proactive service delivery in a fast-paced environment.
You should bring 3–5 years of IT experience, strong Windows/Microsoft 365 expertise, and excellent communication skills to mentor peers and maintain documentation while advancing security and SLA goals.
Consider building your career as a Remote Service Desk Technician III — Advanced IT Support at Ntiva, Inc.
This is a strong position to take on the Remote Service Desk Technician III — Advanced IT Support role at Ntiva, Inc.
As a Remote Service Desk Technician III — Advanced IT Support, you will play an important part at Ntiva, Inc. in Baltimore, MD, United States.
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