Remote Software Technical Support – Tier 2
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
U.S. Bank, through its Elavon subsidiary, seeks a Software Technical Support Tier 2 to deliver advanced technical assistance to merchants and internal teams. You will act as an escalation point for Tier 1, troubleshoot Converge and the Elavon Payment Gateway (EPG), and support payment terminals.
The role emphasizes strong customer service alongside problem solving. The position is primarily phone-based with time allocated to chat and email, and is fully remote across multiple states.
As a Remote Software Technical Support – Tier 2, you will play an important part at U.S. Bank in Oklahoma City, OK, United States.
Join us at U.S. Bank as our next Remote Software Technical Support – Tier 2 in Oklahoma City, OK, United States.
We are currently recruiting a Remote Software Technical Support – Tier 2 for our team in Oklahoma City, OK, United States.
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