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Software Support Analyst - Remote Frontline Support

Remote / Online - Candidates ideally in
Lower Merion, Montgomery County, Pennsylvania, USA
Listing for: Mark43
Full Time, Remote/Work from Home position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR

Job Description & How to Apply Below

Position: Software Support Analyst I - Remote Frontline Support

Mark
43 is seeking Software Support Analysts to join our team. You will be on the front lines of our customer support efforts, directly interacting with first responders and civilian staff at public safety agencies to improve their experience and understanding of our products.

You will troubleshoot issues, collaborate with cross-functional teams, and assist in testing new features as they are released. A minimum of 2 years in software support is required.

As a Software Support Analyst I
- Remote Frontline Support, you will play an important part at Mark
43 in Elm, PA, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Software Support Analyst I
- Remote Frontline Support role in the description above.

We appreciate your interest in this position.

Join Mark
43 and contribute to our ongoing work.

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