Data Center Technician II
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IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Job Summary
The University of Utah is seeking a Data Center Technician to jointhe Infrastructure and Operations team responsible for data centerand IT spaces across the institution. As part of a technicallydiverse team, this position will be part of mission criticalservice delivery to the institution and outside customers.
About UITUniversity Information Technology(UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's sharedIT services including the wired and wireless network;
Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security;software licensing; and a host of other IT systems and services.
Located in Salt Lake City, the U is the flagship institution of the State of Utah'ssystem of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City ishome to the Utah Symphony and Opera, Ballet West,professional sports teams, and a wide range ofother cultural and recreational activities.
ResponsibilitiesData Center Technician II
Will work in a high security facility, housing sensitive data,providing mission critical services and support life safety operations.
- Answer customer phone calls and emails in a professional manner.
- Receive and address work orders to install computer, network and server hardware.
- Monitor and help troubleshoot technical issues with data center infrastructure and customer owned IT equipment.
- Contact on-call staff or data center engineers when escalationis appropriate.
- Perform facility walkthroughs and administration of security atreception.
- Hold all tenants accountable to security procedures foraccess.
- Operate a company vehicle to perform assigned tasks at multiple locations.
- Not eligible for any remote work.
- Other duties as assigned.
Job Code: S34072
Grade: S16
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience(Example: bachelor's degree = 4 years of directly related work experience).
Data Center Technician, II:
Requires at least 1year of related experience.
- Previous data center experience.
- Familiarity with cooling systems.
- Experience with ethernet, fiber optic and copper cabling.
- Customer service experience.
- Strong written and verbal communication skills.
- Proficiency using email, video conferencing, spreadsheets,Microsoft and Apple operating systems.
Requisition Number: PRN
46635B
Full Time or Part Time? Full Time
Work Schedule
Summary:
Friday 11pm to 9am, Saturday 11pm to9am, Sunday 11pm to 9am, Monday 11pm to 9am
Department: 01555 - UIT INFRASTRUCTURE & OPS
Location:
Campus
Pay Rate Range: $21.41 to $26.42
Close Date: 12/31/2026
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