Remote IT Service Desk Engineer – Tier 1
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IT/Tech
IT Support
Job Description & How to Apply Below
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote, client-focused IT support. You'll resolve issues from printers to MFA, manage tickets in Connect Wise PSA, and keep accurate IT Glue documentation while collaborating with a nationwide team.
Ideal candidates have a 2-year technical degree and 1–5 years in a service center role, strong communication, and familiarity with AD/Azure AD, IT Glue, Connect Wise, and RMM tools.
Our organisation is growing, and we are hiring a Remote IT Service Desk Engineer – Tier 1 Support in KY, United States.
The position is based in KY, United States.
This opportunity is part of our work in IT & Technology, Engineering.
The advertised compensation is 45.000 - 55.000.
We aim to respond to suitable candidates as soon as possible.
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