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Remote Tier 1 IT Service Desk Engineer

Remote / Online - Candidates ideally in
Rio Rancho, Sandoval County, New Mexico, 87174, USA
Listing for: New Charter Technologies, LLC
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR

Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt, client‑focused technical support remotely across North America. You’ll handle end‑user issues, assist with new user setups, and maintain documentation in IT Glue, while collaborating with service teams to keep systems performing at peak levels.

The role requires hands‑on end‑user support experience in a service desk or help desk environment, with a basic understanding of networking, firewalls, and

For the Remote Tier 1 IT Service Desk Engineer position at New Charter Technologies, LLC, we are reviewing applications now.

We have an opening for a Remote Tier 1 IT Service Desk Engineer in NM, United States within IT & Technology, Engineering.

This role, Remote Tier 1 IT Service Desk Engineer at New Charter Technologies, LLC, could be your next move.

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