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Remote IT Support Technician; Tier 1 Helpdesk

Remote / Online - Candidates ideally in
Rio Rancho, Sandoval County, New Mexico, 87174, USA
Listing for: IronEdge Group, LTD
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 39000 - 45000 USD Yearly USD 39000.00 45000.00 YEAR

Job Description & How to Apply Below

Position: Remote IT Support Technician (Tier 1 Helpdesk)

Iron Edge Group, LTD is seeking an IT Support Technician for a remote role open to applicants in TX, NM, AZ, CO or KS. You will provide front-line support to end users, troubleshoot servers and networks, resolve software and peripheral issues, and dispatch to client sites as needed.

This role requires strong customer service, problem-solving, multitasking and attention to detail. You will work independently and with the team to resolve tickets to company standards while developing new technical

As a Remote IT Support Technician (Tier 1 Helpdesk), you will play an important part at Iron Edge Group, LTD in Santa Fe, NM, United States.

We are looking to fill the Remote IT Support Technician (Tier 1 Helpdesk) position at Iron Edge Group, LTD in Santa Fe, NM, United States.

The Remote IT Support Technician (Tier 1 Helpdesk) role at Iron Edge Group, LTD is now open for applications in Santa Fe, NM, United States.

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