Remote Tier-3 Service Desk Technician
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
Ntiva, Inc. is seeking a Service Desk Technician III to manage and resolve elevated tickets, focusing on complex problem resolution and minimal escalations. You will document processes, coordinate with Tier 2/3, and uphold SLOs while maintaining excellent client communication.
The role requires expertise in Windows/AD, Microsoft 365, virtualization (VMware/Azure), and networking concepts. Based in the DC/MD/VA area, the position supports remote work with occasional travel.
This posting is for the Remote Tier-3 Service Desk Technician role at Ntiva, Inc., based in Richmond, VA, United States.
This role, Remote Tier-3 Service Desk Technician at Ntiva, Inc., could be your next move.
Are you ready to take on the Remote Tier-3 Service Desk Technician role at Ntiva, Inc.?
We would love to welcome a new Remote Tier-3 Service Desk Technician to our team in Richmond, VA, United States.
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