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Senior Cloud SaaS Support Engineer; Remote

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94110, USA
Listing for: Motorola Solutions
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    SaaS Sales, Cloud Computing: Infrastructure & Operations, IT Support, AWS
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR

Job Description & How to Apply Below

Position: Senior Cloud SaaS Support Engineer (Remote)

Motorola Solutions is seeking a Technical Support professional for the Rapid Deploy cloud platform. You will handle Zendesk inquiries, troubleshoot SaaS issues, and collaborate with product and engineering to improve the service.

This fully remote US-based role requires strong SLA/KPI management, excellent communication, and experience in public safety software or NG911 is a plus. Expect to participate in on-call coverage.

The Senior Cloud SaaS Support Engineer (Remote) position in the IT & Technology field is open for applications.

We invite applications for the Senior Cloud SaaS Support Engineer (Remote) position located in San Francisco, CA, United States.

The following role is for a Senior Cloud SaaS Support Engineer (Remote) with Motorola Solutions.

Our team is growing, and we are hiring a Senior Cloud SaaS Support Engineer (Remote) in San Francisco, CA, United States.

Position Requirements

10+ Years work experience
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