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Remote Service Desk Tech III - Advanced IT & Security

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23234, USA
Listing for: Ntiva, Inc.
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Ntiva, a leading Managed Services Provider, is seeking a Service Desk Technician III to manage escalated tickets and deliver high‑quality support with clear communication. The role requires hands‑on work with Microsoft environments, virtualization, networking, and security, and offers remote work with infrequent travel for candidates located in DC, Maryland, or Virginia.

You will maintain accurate ticket records, perform system upgrades, and mentor peers while aligning with SLOs.

Our organisation is growing, and we are hiring a Remote Service Desk Tech III
- Advanced IT & Security in Yorktown, VA, United States.

This Full Time opening is for the Remote Service Desk Tech III
- Advanced IT & Security role at Ntiva, Inc.

We are seeking a motivated Remote Service Desk Tech III
- Advanced IT & Security to join Ntiva, Inc. in Yorktown, VA, United States.

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