Remote Technical Support & Training Specialist
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IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
National Safety Council is seeking a Technical Service Specialist to provide remote, multichannel support for our web-based eLearning platform. You will handle inquiries via phone, chat, and email, perform Level 2 troubleshooting, and develop training materials to ensure consistent service.
The role includes coaching teammates, QA support, and creating process docs while maintaining contact center metrics and user acceptance testing for LMS software updates.
Step into the Remote Technical Support & Training Specialist role at National Safety Council in Itasca, IL, United States and grow with us.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Technical Support & Training Specialist role in the description above.
We appreciate your interest in this position.
Join National Safety Council and contribute to our ongoing work.
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