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Remote Software Support Analyst

Remote / Online - Candidates ideally in
Virginia Beach, Virginia, 23453, USA
Listing for: Mark43
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR

Job Description & How to Apply Below

Position: Remote Software Support Analyst I

Mark
43 is seeking Software Support Analysts to join our team. You will be on the front lines supporting public safety agencies, handling requests via email, phone, and chat, and helping users understand our software.

Candidates should have at least 2 years of software support experience, familiarity with Zendesk and JIRA, and comfort with Windows and MacOS. This is a remote role across the United States.

We would love to welcome a new Remote Software Support Analyst I to our team in VA, United States.

We are seeking a motivated Remote Software Support Analyst I to join Mark
43 in VA, United States.

Consider building your career as a Remote Software Support Analyst I at Mark
43.

The Remote Software Support Analyst I position in the Sales, IT & Technology field is open for applications.

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