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Senior Desktop Support Engineer - Remote & Onsite

Remote / Online - Candidates ideally in
Tyler, Smith County, Texas, 75701, USA
Listing for: SISL Global
Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 68000 USD Yearly USD 42000.00 68000.00 YEAR

Job Description & How to Apply Below

SISL Global in Tyler, TX is seeking a Second-Level Technical Support specialist to handle desktop, laptop, software, and peripheral issues. You will diagnose escalated L2 problems, install and maintain operating systems, and perform root cause analysis to prevent recurrence.

The role includes remote support for users at home or in the field, collaboration on IT projects, and mentoring junior technicians while upholding security policies and best practices.

This posting is for the Senior Desktop Support Engineer - Remote & Onsite role at SISL Global, based in Tyler, TX, United States.

The position is based in Tyler, TX, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 42.000 - 68.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements

10+ Years work experience
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