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Remote Tier 2 Software Support Tech & POS

Remote / Online - Candidates ideally in
Tucson, Pima County, Arizona, 85701, USA
Listing for: Elavon, Inc.
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 28000 - 31000 USD Yearly USD 28000.00 31000.00 YEAR

Job Description & How to Apply Below

Position: Remote Tier 2 Software Support for Payment Tech & POS

Elavon, Inc. is hiring a Software Technical Support Tier 2 to assist merchants and internal teams with advanced troubleshooting. You will act as an escalation point and build knowledge of Converge and the Elavon Payment Gateway (EPG) while delivering clear, customer-focused solutions.

The role is fully remote with a 70% phone-based workload and a training period. Strong technical and communication skills are essential for success in this fast-paced payment tech environment.

For the Remote Tier 2 Software Support for Payment Tech & POS position at Elavon, Inc., we are reviewing applications now.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Tier 2 Software Support for Payment Tech & POS role in the description above.

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