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Remote IT Support Analyst; Tier 1 Customer‑Focused

Remote / Online - Candidates ideally in
Rio Rancho, Sandoval County, New Mexico, 87174, USA
Listing for: IronEdge Group, LTD
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR

Job Description & How to Apply Below

Position: Remote IT Support Analyst (Tier 1) – Customer‑Focused

Iron Edge Group, LTD is hiring an IT Support Technician for a remote position available to applicants residing in TX, NM, AZ, CO, or KS. The role involves providing front-line technical support to end users, troubleshooting servers and networks, and dispatching to client sites as needed.

Ideal candidates demonstrate strong customer service, effective communication via Microsoft Teams, and a commitment to long-term stability. A CJIS background check is required.

Join us at Iron Edge Group, LTD as our next Remote IT Support Analyst (Tier
1) – Customer‑Focused in NM, United States.

We are seeking a motivated Remote IT Support Analyst (Tier
1) – Customer‑Focused to join Iron Edge Group, LTD in NM, United States.

Consider building your career as a Remote IT Support Analyst (Tier
1) – Customer‑Focused at Iron Edge Group, LTD.

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